News at Goundrys | 10/05/2018

Please see below Goundrys privacy statement regarding the use of customer information.

we are committed to providing a quality service and adhereing to our clients confidentiality and data security.


Goundrys Privacy Statement


This privacy statement sets out our current policies and demonstrates our commitment to your information privacy

We provide marketing services through our website. When you access or link to any other website, please read the privacy and data protection statements or agreements issued by such other website to determine the policies that apply to information or data maintained by that website.

goundrys business has been built on trust between us and our customers. To preserve the confidentiality of all information you provide to us:

we will only collect information that we believe to be relevant and required to understand our customer’s needs and to conduct goundrys business

we will use customer information to provide customers with better customer services and products

we may pass customer information to contractors to allow us to conduct the business and management tasks as agreed with our customers, as permitted by law

we will not disclose customer information to any external organisation unless we have customer consent or are required by law or have previously informed the customer

we may be required, from time to time, to disclose customer information to Governmental or judicial bodies or agencies or our regulators but we will only do so under proper authority


we aim to keep customer information up-to-date

we maintain strict security systems designed to prevent unauthorised access to customer information by anyone.

all goundrys staff and all third parties with permitted access to customer information are specifically required to observe goundrys confidentiality obligations.

By maintaining our commitment to these principles, we'll ensure that we respect the inherent trust that you place in goundrys

Information, not recommendation

Before you make any decision when buying, selling, letting or renting via goundrys or take any action that might affect you or your personal finance, you should always consult suitably qualified professional adviser(s) to obtain appropriate financial, legal, accounting, tax and other advice.

While we have taken reasonable steps to ensure the accuracy correctness and completeness of our website, the use of the Site is at your sole risk. We shall not be liable for any loss or damage whatsoever and howsoever arising as a result of your use of or reliance on the information contained on the Site, to the maximum extent permitted by law.

Internet e-mail

Messages sent over the Internet cannot be guaranteed to be completely secure - they could be intercepted, lost or possibly altered. We can't and won't take responsibility for this, and won't be liable to you or anyone else for any damages or otherwise, in connection with any message sent - either by you to goundrys, or by goundrys to you - over the Internet.

Social media

goundrys operates channels, pages and accounts on some social media sites to inform, assist and engage with customers.

Goundrys is not responsible for any information posted on those sites unless we posted it ourselves. We use them as channels of communication - we don't endorse the social media platforms themselves, nor do we endorse any information posted on them by third parties or other users.

We enjoy being social, and goundrys regularly updates and monitors social media accounts, welcoming feedback and ideas submitted via these channels. We also try to join the conversation whenever possible. However, we can't guarantee that we'll reply individually to all messages received via these channels - if you need to get in touch and receive a definite response, it's much better to call us or email us to the relevant department.

Contacts.             Lettings queries:   

                                St Agnes sales:         

                            Truro sales: